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Quality Assurance

Governance

Ensuring the safety of our patients and staff is of utmost importance to Medinet, and systems are in place to ensure that the quality of service across all aspects of our business is monitored and reviewed.

A safety and quality programme is in place across all of our services. Outcomes are collated and reviewed, any emerging trends are identified and action plans put in place.

Our Governance Board meets quarterly to review all quality reports and provides guidance on clinical issues, service development and complaint and incident investigations. Lessons learned are communicated through all levels of the organisation and when things do not go to plan we will do our best to put them right and to be open and honest about what went wrong.

Information security

The security of patient information and compliance with patient confidentiality and data protection legislation is paramount in everything Medinet undertakes on behalf of NHS organisations.

Medinet complies with current best practice relating to data protection. We have comprehensive internal policies and procedures in place relating to the security of patient information. These policies and procedures are all under continual review.

Medinet uses NHSmail through an N3 connection, to ensure the secure electronic transfer of patient identifiable data.

Medinet is also registered with the Information Commissioner’s Office.

A company you can rely on

Our success rate and reputation speaks for itself and we’re sure you will be impressed by our services.

We are happy for you to speak to NHS organisations we are currently working with, or have previously worked with, and are able to provide you with the contact details upon request.